Qubino : Problème suite coupure de courant

[chris-s]

Bonjour,

Suite à une coupure de courant de moins de 1 seconde, j'ai mes Qubino ZMNHBD1 (double relai) qui ne remontent plus leur valeur après action de l'interrupteur physique.
Par contre, aucun problème de fonctionnement lors d'actions via le portail ou le smartphone, c'est juste la remontée de valeur qui ne se fait pas quand j'utilise l'interrupteur au mur.

Est-ce que vous avez constaté ce genre de problème sur des modules Qubino ou autre ?

J'ai été obligé d'exclure et réinclure (donc de démonter l'interrupteur au mur...)
Je ne vais quand même pas faire ça à chaque coupure de courant ??

J'avais constaté le même problème quand j'avais disjoncté pour faire des travaux électriques mais la coupure avait été bcp plus longue.

[Horia]

Bonjour,

La problème est avec le firmware des modules. J'ai change 17 modules et ces problèmes ont disparu. Voir: viewtopic.php?f=5&t=3733.

Horia

[chris-s]

Ah, ce n'est pas une bonne nouvelle...
Comment voir le firmware d'un module ?

[Horia]

Chris,

I'll change to English while my French is as reliable as Z-wave, but hopefully more, pardon my metaphor and don't disspair:
1. OTA upgrade is not available in Qubino modules nor eeDomus
2. Qubino's warranty will cover the modules exchange, and retailers seems to be able to handle it without cost and with willingness
3. The rest for what matters for us: re-wiring modules, Zwave exclusion/re-inclusion, re-configuring the eeDomus (device/channels/rules) was at our expense.

8h of work (me and electrician) for 17 modules, was the solution for me. Meanwhile it brought me other issues in the box this time, lost nodes, shaky routing table...check the threads on noeuds inconvnu, delayed actions...

Hence as advise, if you attempt this effort for many nodes, do the Zwave exclusions/re-inclusions as slow as possible, check the routing table after each...

Regards, Horia

[chris-s]

Meanwhile it brought me other issues in the box this time, lost nodes, shaky routing table...check the threads on noeuds inconvnu, delayed actions...

Was it due to too fast excluding/including modules, or an issue with last firmware ?

But my question was about how to know the firmware version of a module.
Is it written on it, or depends on serial number ?

[chris-s]

@Horia : did you find a solution for "lost node" "noeud inconnu" ?
The module I have excluded/included put me a "noeud inconnu" in the routing table...

[Horia]

Was it due to too fast excluding/including modules, or an issue with last firmware ?

I think it was the firmware in our box coupled with the bulk operations for exclusion/ re-inclusion. As a result I was left with many lost nodes, some I could remove (I raised a support case and you see now there is new functionality for remove/discover lost nodes). Meanwhile two lost nodes are shown with valid routes from the controller and among themselves (really a bug while they are not there). When I try to remove them, something inside the box (the support team says the zwave chip) crashes, no visible route table changes but also no z-wave communication, software reboot recovers. The support team suggested I reset the z-wave chip and re-include the nodes. Still thinking about...

But my question was about how to know the firmware version of a module.
Is it written on it, or depends on serial number ?

I think is based on the serial number, there is no firmware statement on the package or module. In my case the retailer confirmed.

@Horia : did you find a solution for "lost node" "noeud inconnu" ?

Partial as per above, meanwhile if you see the lost nodes without routes, you may try to remove them with the new functionality eeDomus added. In my case this worked. I could not remove the nodes that were still shown with valid routes.

[chris-s]

Thanks.
Resetting the zwave chip is not a valid solution, because next time you will have to exclude/include a module, probably a lost node will come again...

[chris-s]

@Horia,

I've received yesterday my ZMNHAD1(1 relay) and ZMNHBD1 (2 relay) replacement modules.

Firmware are :
- ZMNHAD1 : S4 (2 pieces)
- ZMNHBD1 : S5 (3 pieces)

ZMNHAD1 works fine, but ZMNHBD1 do not update status when using physical switch.

Any idea ?

[Horia]

Hi Chris

I just double checked one in my home. I can see the physical in the report table also the user interface updated.

Regards Horia

[chris-s]

Yep, but is it updated immediately after you press the physical switch ?

[chris-s]

Hi Horia,

Would you please give me the version of your ZMNHBD1 (double relay) ?
Is it S5 ?

Please also tell me if the status of module is immediately updated on the box when you are using the wall switch ?

Thanks